Contact Plusnet on their freephone general enquiries telephone number 0800 432 0200 to ask a customer service representative for technical support if you are having a problem with your mobile data or broadband internet.
About Plusnet Broadband
Plusnet is a popular internet provider that specialises in delivering high-speed fibre optic broadband to around a million customers throughout the United Kingdom. However, Plusnet also offers a large range of telecommunication services from digital television channels to mobile phone network connections.
Plusnet Broadband and Mobile Customer Services – 0800 432 0200
Call Plusnet on their freephone customer services telephone number 0800 432 0200 to contact a representative about your broadband internet connection. For instance, a customer service representative can provide technical support if you require help changing your Wi-Fi password or checking your available data on a mobile phone. You can also request assistance if there have been connectivity issues that have caused you to lose your internet connection or if you are unable to successfully connect your laptop to a Plusnet wi-fi router. Alternatively, if you are unhappy with the quality of your broadband service or if you would like to report the conduct of a particular member of staff then you should register a complaint using customer service telephone number. However, if you wish to cancel your broadband subscription or leave your mobile tariff early then you will be charged an additional administrative fee to do so.
Broadband, Phone & TV Sales – 0800 432 0080
Call Plusnet on their freephone sales contact number 0800 432 0080 if you would like to set up broadband with the internet provider. For instance, prospective customers can enquire about the installation process for fibre optic broadband before asking for list of prices for various tariff deals. You can also discuss the cost of Plusnet’s mobile phone tariffs if you would like to purchase a monthly SIM card but it should be noted that there are various deals that offer different rates depending on your preferred minutes data allowance.
Call Costs and Contact Hours
Plusnet uses 0800 freephone numbers meaning that all calls to the helpline will be completely free of charge from both UK landlines and mobiles. The Plusnet customer services helpline is open 7 days a week as it operates with the opening hours of 7.30am-10pm Monday to Sunday but the sales department is available to be contacted from 8am-8pm Monday to Friday, 9am-7pm Saturday, 9am-6pm Sundays.
Important Plusnet Contact Numbers
|Plusnet Department||UK Contact Number||Opening Hours|
|Plusnet Customer Services||0800 432 0200||7.30am-10pm Monday to Sunday|
|Customer Services from a Plusnet Mobile||500||7.30am-10pm Monday to Sunday|
|Broadband, Phone & TV Sales||0800 432 0080||8am-8pm Monday to Friday, 9am-7pm Saturday, 9am-6pm Sundays|
|Mobile Sales||0800 328 4677||8am-8pm Monday to Friday, 9am-7pm Saturday, 9am-6pm Sundays|
Make a Written Complaint
If you would prefer to write to the company in order to make a formal letter of complaint then you can do so using the postal address of their UK Head Office: Plusnet plc, The Balance, 2 Pinfold Street, Sheffield, S1 2GU, United Kingdom.